It’s more about identity than skillset Some companies hand our director titles like candy, but few really understand the distinction between a manager and a director. So here are some simple guidelines. Managers focus on doing things, directors focus on how things are done. To the manager, the day is filled with tasks done in a certain order. The focus is efficiency…

If you only listen to feedback you agree with, you’re an idiot. In the book Thanks for the Feedback, the authors talk about how most of us receive feedback. Someone gives us feedback overtly “You’re giving too many details in the all-hands meetings” or covertly [You interrupt your director and…

Leadership is about more than responsibility You might say it’s responsibility or scope of work, but very often the biggest difference is mindset. An employee thinks about their work as a series of tasks to get done. Those tasks are clearly defined and their job is to complete them to…

Whether you’re a consultant, therapist, or healer, this article explains how to transition your clients to coaching clients. — Recently a coach asked me about how they could turn a consulting client into a coaching client. It’s a question I’ve gotten from other people as well. Therapists, healers, and consultants often want to bring more coaching into their work but they aren’t sure how to make the transition.

Using Adobe’s 4 Golden Rules of Design, I came up with 4 golden rules for a great leader. — I’ve had over 30 jobs in my life and that means I’ve had 30+ bosses, leaders, and managers to deal with. I’ve worked for almost every kind of boss you can imagine: the boss who shouts orders, the boss who seems to care but fails to back you up, and…

A weekly practice that we do together to embody whimsy. — Recently I read a medium article all about a woman who got annoyed with her boyfriend when they went grocery shopping. She blamed it on her own impatience, but to me it seemed like she was really annoyed because her partner got all soft and floaty in the grocery store…

These four simple steps have helped me navigate the most challenging situations I’ve ever encountered as a coach. And I hope might help you navigate them as well. — It’s morning. You wake up, pour your coffee, and sit down at your desk. Waiting for you in your inbox is an email from one of your clients telling you that they think your work together has come to an end. You feel a sense of shock and surprise. Maybe…